Terms of Service
These terms are an agreement between you and Samayna LLC ("we", "us"), a Texas limited liability company that makes Cat O' Combs (the "game"). They cover the game on every platform where we offer it, including the iPhone app and the TikTok Mini, and our related services such as cloud saves. By playing, you agree to these terms. If you don't agree, please don't play.
The short version
- Play fair: no cheating, hacking or exploiting bugs.
- Fish, gems, cats and other in-game items are part of the game. They have no cash value and can't be traded for real money.
- Purchases go through Apple or TikTok, and refunds are handled by them.
- The game will change over time as we balance and update it.
- Your information is handled as described in our privacy policy.
1. Who can play
You must be at least 13 years old, or the minimum age to use online services in your country if that's higher. If you're under the age of majority where you live, a parent or guardian must agree to these terms for you and is responsible for your purchases.
2. Your license to play
We give you a personal, limited, non-exclusive, non-transferable and revocable license to download and play the game for your own non-commercial entertainment on devices and platforms we support. All rights not given to you here stay with us and our licensors.
3. Virtual items and currencies
The game has virtual currencies and items, such as fish, gems, Golden Bells, cats, coats, combs, gear, charms and Prowl tags ("virtual items"). Some can be earned by playing and some can be bought.
- A license, not property. Virtual items are part of your license to use the game. You don't own them, and they have no value outside the game.
- No cash value. Virtual items can't be exchanged for real money, goods or anything of value outside the game. You may not sell, trade, gift or transfer them or your progress outside the game's own features (such as Link devices), and we don't recognize such transfers.
- Changes. We may change how virtual items work, what they cost in game, and their rewards, to keep the game balanced and fun. If we ever remove an item you paid real money for in a way that takes away what you bought, we'll give you something of similar value in the game, or a refund where the law requires it.
- Random rewards. Some rewards, such as comb drafts and gear chests, are random. The game shows the odds before you choose.
- VIP status has tiers based on your total purchases in the game, and each tier gives the VIP rewards described in the shop. If a purchase is refunded or reversed, the purchase no longer counts toward VIP status and the items it delivered may be removed.
4. Purchases
- Through the store. Purchases are made through Apple's App Store or TikTok, and their payment terms also apply. We never see your payment details.
- Prices are shown in the game before you buy, in your local currency where the store supports it, and can change.
- Delivery. Items are delivered after the store and our server confirm the purchase. If a paid purchase doesn't arrive, reopen the game while connected to the internet; if it still hasn't arrived, contact support@catocombs.com.
- All sales are final once the items are delivered, except where the store's refund policy or the law says otherwise. Refund requests go to the store you paid: on iPhone, reportaproblem.apple.com; inside TikTok, TikTok's help center.
- Passes. If we offer a time-limited pass (for example, a 30-day pass), its price, length, what it includes and whether it renews are shown before you buy. Any renewing pass can be managed or cancelled in your store account settings.
- Your right to withdraw (EEA and UK). Purchases deliver digital content right away. By buying, you ask for immediate delivery and acknowledge that you lose your right to withdraw once the item is delivered.
5. Ads
The game shows ads, and every one is optional: you choose to watch it for a reward, and the reward is given only when the ad finishes. While a Prowl tag is active, those rewards are given without an ad, except offers to double a reward, which are not available then. A tag runs for its stated time from the moment you activate it, in real time, whether or not you are playing, and it can't be paused. Ads come from third parties, and we're not responsible for the content of their ads or the sites they link to.
6. Your save and devices
- Your progress is saved on your device, with a copy on our server when you're online. You can move it between devices with Link devices or, on iPhone, Sign in with Apple.
- Keep your devices and accounts secure. Anyone with access to a linked device or a link code can play with your save.
- We work to keep saves safe, but we can't guarantee that a save will never be lost or damaged, for example if a device is lost or reset before it syncs.
- You can delete your data at any time in Settings with Delete my data. This can't be undone, and items you bought are deleted with it.
7. Play fair
When you play, you agree not to:
- cheat, or use hacks, bots, scripts, modified clients or other tools to get an unfair advantage or automate play;
- exploit bugs or errors, for example to duplicate items; please report them to us instead;
- copy, modify, decompile or reverse engineer the game, except where the law allows it despite this restriction;
- interfere with, overload or try to get unauthorized access to our servers or other players' saves, including by guessing link codes;
- make fraudulent purchases or abuse refunds;
- sell, rent or give access to accounts, saves or virtual items for anything of value;
- use the game in any way that breaks the law or these terms.
If you break these rules, we may remove virtual items or progress gained from it, reverse rewards, or suspend or end your access to the game or its online features. Where reasonable, we'll consider the circumstances first.
8. Updates and availability
We update the game regularly and may add, change or remove features, content and balance. Some updates may be needed to keep playing. We try to keep the game and its online features available, but they may sometimes be interrupted, and we may stop offering the game or a feature. If we shut down the game, we'll give at least 30 days' notice in the game where we reasonably can. Virtual items end when the game ends, and we'll refund unused purchases only where the law requires it.
9. Our content
The game and its content, including its characters, art, music, sounds, text, code and the Cat O' Combs name, belong to Samayna LLC or our licensors and are protected by intellectual property laws. You may share screenshots, clips and share cards of your play for non-commercial purposes, as long as you don't suggest that we endorse you. If you send us feedback or ideas, we may use them freely without paying you.
10. Privacy
Our privacy policy explains what information the game collects and how it's used.
11. Disclaimers
To the extent the law allows, the game is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise that the game will be error-free or always available. Some places don't allow these exclusions, so some of them may not apply to you.
12. Limits on our liability
To the extent the law allows, Samayna LLC won't be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, progress or virtual items, arising from the game or these terms. Our total liability to you for any claim is limited to the greater of the amount you paid us in the 12 months before the claim and US $50. Nothing in these terms limits liability that can't be limited by law, such as for fraud, or for death or personal injury caused by negligence, and nothing affects your rights as a consumer that can't be waived.
13. Disputes and governing law
If you have a problem with the game, please contact us first at support@catocombs.com; most issues can be fixed quickly. These terms are governed by the laws of the State of Texas and by US federal law, without regard to conflict-of-law rules. Disputes go to the state or federal courts located in Texas, or to a small claims court where you live if it has jurisdiction. If you live in the European Union, the United Kingdom or another country whose laws give you the right to bring claims at home, or to the protection of your local consumer laws, you keep those rights.
14. App stores and platforms
If you got the game from Apple's App Store
- These terms are between you and Samayna LLC only, not Apple. We, not Apple, are solely responsible for the game and its content.
- Your license is limited to Apple-branded devices that you own or control, as allowed by the Usage Rules in Apple's Media Services Terms and Conditions. Content purchased through Family Sharing may also be used by family members as those rules allow.
- Apple has no obligation to provide maintenance or support for the game. Please contact us instead.
- If the game fails to meet an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app (if any). To the maximum extent the law allows, Apple has no other warranty obligation for the game.
- We, not Apple, are responsible for any claims relating to the game or your use of it, including product liability claims, claims that the game fails to meet a legal or regulatory requirement, consumer protection, privacy or similar claims, and claims that the game infringes someone else's intellectual property.
- You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, may enforce them against you.
If you play inside TikTok
Your use of TikTok is also covered by TikTok's own terms and policies. TikTok isn't responsible for the game, and we're not responsible for TikTok's services.
15. Changes to these terms
We may update these terms, for example when we add features or when the law changes. We'll post the new version here with a new effective date, and tell you in the game if a change is significant. If you keep playing after a change takes effect, the new terms apply. If you don't agree, stop playing and, if you like, delete your data in Settings.
16. General
These terms, together with the privacy policy and any terms shown at the time of a purchase, are the whole agreement between you and us about the game. If part of them can't be enforced, the rest still applies. If we don't enforce a part right away, we don't give up the right to enforce it later. You may not transfer these terms to anyone else; we may transfer them to a company that takes over the game, and these terms will continue to apply.
17. Contact
Samayna LLC · support@catocombs.com